Making a difference together
About us

Our goal is to make civic engagement and its importance for society as well as for each individual visible to the public. The nettekieler team advises interested parties and mediates civic engagement in all areas of society - free of charge.

The net, which is reflected in our name and logo, stands for our commitment to bringing people with different needs and requirements together. Because this is the key to a living democracy and a functioning society with a future.

The nettekieler Ehrenamtsbüro is an institution of the Kreisarbeitsgemeinschaft der freien Wohlfahrtsverbände Kiel e. V., funded by the state capital Kiel and supported by the Jobcenter Kiel.

Target group

Everyone can get involved - regardless of age, gender, background or other facets of their personal life. We address people who want to contribute their motivation and skills in the various fields of social action. And we support those who are looking for volunteers: organisations, associations, initiatives and projects in which civic engagement is already practised or is to be practised.


Originating from a purely voluntary initiative, the nettekieler Ehrenamtsbüro has been funded by the state capital of Kiel since 2006. Since then, many different projects to promote civic engagement have been initiated and implemented from here. The contact point and information exchange has developed into a constantly growing network. 

In 2015, the nettekieler Ehrenamtsbüro founded the State Working Group of Volunteer Agencies in Schleswig-Holstein (lagfa SH). Based at the nettekiel Ehrenamtsbüro until the beginning of 2020, it was possible to create full-time structures with the help of the Ministry of Social Affairs, Health, Youth, Family and Senior Citizens of Schleswig-Holstein, which - in close cooperation with the nettekieler Ehrenamtsbüro - are building an active state-wide network.

In addition, the nettekieler Ehrenamtsbüro is a member of the Bundesarbeitsgemeinschaft der Freiwilligenagenturen e. V. (Federal Association of Volunteer Agencies). (bagfa) and the Federal Network for Civic Engagement (BBE).

Mission Statement/Vision

For us, civic engagement is one of the highest forms of living democracy. We want Kiel to be a place where people like to get involved and help shape urban society responsibly and in solidarity - regardless of age, origin, social status or other personal aspects of their lives.

We act in the common good, are politically independent, and are committed to the basic democratic order and human rights.


The people behind nettekieler

Alexandra Hebestreit

Alexandra Hebestreit is a trained PR consultant, copywriter and art historian and has headed the nettekieler Ehrenamtsbüro since 2014.

Telefon: 0431/901-5505
E-Mail: alexandra.hebestreit[at]

Sabrina Dejon

Sabrina Dejon is a trained office administrator who has supported the team of the nettekieler Ehrenamtsbüro in the areas of administration and quality management since 2011 and took over the management of the senior citizens' passport in 2020.

Telefon: 0431/901-5502
E-Mail: sabrina.dejon[at]

Michael Schöttke

Michael Schöttke has been with the nettekieler Ehrenamtsbüro since 2016 and has been head of the DiNa-Treff since 2019. The graduate biologist has already gained many years of experience in civic engagement as a juror and election worker as well as through his work in the finance commission in the Kiel Donations Parliament.

Telefon: 0431/901-5506
E-Mail: michael.schoettke[at]

Claudia Ehm

Claudia Ehm is a trained business economist and has been in charge of the Kiel Pass project since 2016 and the Senior Citizens' Pass since 2020.

Telefon: 0431/901-5511 
E-Mail: claudia.ehm[at]

Anila Eid

After graduating in English, Islamic Studies, Religion and Ethics, Anila Eid worked in the project Successful Teaching and Learning (PerLe) at Christian-Albrechts-Universität zu Kiel and has led the project Engagement of Generations since 2021.

Telefon: 0431/901-5512
E-Mail: anila.eid[at]

Our volunteer advisors

The team of the nettekieler Ehrenamtsbüro also includes our 15 volunteer advisors - the heart and backbone of our work.

Our supporters

A stable network

Bringing people together who want to make a difference is our strength. As part of a steadily growing network of experienced organisations and creative minds, we are now in a position to achieve a lot together. This is where experience, innovative ideas and passion come together, and where each individual can grow.

Advisory Board

Since its foundation, the nettekieler Ehrenamtsbüro has been accompanied by an advisory board consisting of representatives of the state capital Kiel, the welfare organisations and the nettekieler Ehrenamtsbüro. The advisory board has primarily an advisory function. The nettekieler Ehrenamtsbüro regularly reports in detail to the members.

Members of the advisory board:

  • Marion Janser, Head of the Senior Citizens and Neighbourhood Work Department at Diakonie Altholstein.
  • Marion Scheunpflug, Service Office for Volunteers at the DRK-Kreisverband Kiel e. V.
  • Christoph Schröder-Walkenhorst, deacon of the Suchsdorf church meeting place
  • Cordula Hausö, volunteer counsellor at the nettekieler Ehrenamtsbüro
  • Ursula Halbe, volunteer counsellor at the nettekieler Ehrenamtsbüro
  • Arne Leiser, Head of the Office for Social Services of the State Capital Kiel


Our Facebook page (without registration):
nettekieler Ehrenamtsbüro

Orientation guide on the topic of civic engagement:
Engagiert in SH

Further information on the Kiel Pass (

Further information on the Senior Citizens' Pass:

Responsible body of the volunteer office:
Kreisarbeitsgemeinschaft der freien Wohlfahrtsverbände Kiel e. V.

Nationwide network for the promotion of civic engagement:

Federal umbrella organisation and professional association of voluntary agencies in Germany:
bagfa e. V. 

German Citizens' Award for Volunteering:
Für mich. Für uns. Für Schleswig-Holstein 

Thanks and recognition for commitment:
Ehrenamtskarte Schleswig-Holstein

Other tasks / projects

Reliable contact point

We are all part of a community. And participating in social life should not be a question of financial means. That is why the state capital Kiel offers various benefits. For the Kiel-Pass and the Senior*innen-Pass, the nettekieler Ehrenamtsbüro is your first point of contact.


Support for financially weak Kiel residents

The Kiel-Pass office is located in the nettekieler Ehrenamtsbüro. With the Kiel-Pass, financially weaker Kiel residents can participate in the cultural life of their city at reduced prices - this includes sports, leisure and cultural activities.

Kiel residents can receive the Kiel Pass if they receive one of the following benefits and present the corresponding notice of approval:

  • Unemployment benefit II (according to SGB II)
  • Social benefit (according to SGB II)
  • Assistance towards living costs (according to SGBXII)
  • Basic income support in old age and in the event of reduced earning capacity (according to SGBXII)
  • Housing benefit
  • Benefits under the Asylum Seekers' Benefits Act
  • Cash allowance for personal use during a stay in an inpatient facility (according to § 35 Para. 2 SGBXII)
  • Child supplement (according to § 6a Federal Child Benefit Act)

Opening hours Kiel-Pass Office

Monday 9 a.m. to 2 p.m.
Tuesday 12.30 to 15.00
Thursday 9.30 a.m. to 3.30 p.m.

Link Kiel-Pass

Your contact
Claudia Ehm
Phone: 0431/901-5511
Mail: claudia.ehm[at]

KulturHafen Kiel

Free tickets to Kiel citizens with low income

KulturHafen Kiel provides unsold or donated tickets free of charge to low-income citizens of Kiel. This gives them the chance to participate in culture and empty seats in cultural institutions are put to good use.

For a membership in the KulturHafen you need a valid KielPass. Registration forms are available at the Kiel Pass office and at the Obolus social store, Sophienblatt 64a, 24114 Kiel.

Those who already have a valid Kiel Pass can register at the KulturHafen office:

KulturHafen Kiel at FAW gGmbH.
Sophienblatt 64, 24114 Kiel
You will find us in room 02
Phone: 0431-667 167 40
E-mail: info[at]

The office is open from Monday to Friday from 8:30 to 12:30.

Important: Each card is a gift and has a real value. Therefore we attach great importance to commitment!

For more information, please visit the following Internet address:

Sponsors of KulturHafen Kiel are:

  • Fortbildungsakademie der Wirtschaft (FAW)
  • Theater Kiel
  • Jobcenter Kiel
  • nettekieler Ehrenamtsbüro

Senior Citizens' Pass

Benefits for senior citizens in Kiel

The nettekieler Ehrenamtsbüro issues the Senior Citizens' Pass. This bonus pass gives elderly Kiel residents with a low income the opportunity to take advantage of cultural, sports and leisure activities at reduced prices.

As a citizen of Kiel, you receive the Senior Citizens' Pass ...

  • from the age of 65
  • or disabled people from the age of 63
  • if your income does not exceed the current standard rate (SGB II, SGB XII) after deduction of rent, health insurance contribution and similar fixed costs
  • or if you receive a basic income support benefit (according to SGB XII)
  • or if you live in an inpatient facility and only receive the cash amount legally determined according to § 35 Para. 2 SGB XII.

The Senior Citizen Pass is issued immediately by the nettekieler Ehrenamtsbüro after checking the requirements. The Senior Citizen Pass is valid until the end of the current calendar year.

You will need:

  • Identity card
  • Proof of income and monthly expenses
  • or a current notice of grant (basic income support)

Opening hours for issuing senior citizens' passports
Wednesday 9 a.m. to 12 p.m., Room A1 on the ground floor New Town Hall
Thursday 9 a.m. to 12 p.m., Room A200 on the 2nd floor New Town Hall

Senior Citizen' Pass

Your contact:
Sabrina Dejon
Phone: 0431/901-5502
Mail: sabrina.dejon[at]

Volunteer Card

Schleswig-Holstein Volunteer Card

The Volunteer Card “Ehrenamtskarte“ recognises the commitment of volunteers in Schleswig-Holstein by granting discounts to towns and municipalities, businesses and non-profit organisations. These range from discounted admission to special events or offers. Anyone who appreciates the social contribution of commitment and wants to contribute to the success of the “Ehrenamtskarte Schleswig-Holstein“ can become a Bonus Partner.

The state's project partner in the introduction of the “Ehrenamtskarte“ in Schleswig-Holstein is the “Ehrenamtskarte office“.

If you are interested in the “Ehrenamtskarte“ or would like to become a bonus partner, please contact:

Office of the Schleswig-Holstein Ehrenamtskarte
c/o nettekiel Ehrenamtsbüro
Andreas-Gayk-Str. 31
24103 Kiel 

Phone: +49 (0) 431-901 55 10
Mail: info[at]

Digital neighbourhood

Digital neighbourhood

There are a total of 50 so-called local DiNa meeting places in Germany. One of these contact points has been located in nettekieler Ehrenamtsbüro since 2019. With the Digital Neighbourhood (DiNa) project, Deutschland sicher im Netz (DsiN) e. V. educates associations, initiatives and volunteers about the opportunities and risks of the internet. At the DiNa meeting place in Kiel, people can take advantage of a wide range of offers concerning safe use of the internet - both online and offline. Free workshops and webinars are part of the extensive information offer.

Here you can get answers to the following questions, for example:

  • What should I put in the imprint of my association's website?
  • What kind of pictures can I post on social media?
  • How can I communicate online in a data-saving way?
  • What do I have to bear in mind when fundraising online?

If you are interested, please contact us!

Your contact:
Michael Schöttke
Phone: 0431/901-5506

Involvement of the generations

Involvement of the generations

Encounters and engagement of all generations is an essential factor for democracy and cohesion in a diverse society. The project "Engagement of Generations" takes up this issue by supporting and accompanying ideas and projects for intergenerational engagement in the municipal area. Strengthening the exchange between young and old offers an opportunity to break down reservations between the generations and to awaken mutual understanding. Schools in Kiel or other places of learning should also be involved and learning through commitment or service learning projects should be implemented.

The following projects are currently being implemented:

Your contact person:
Anila Eid
Phone: 0431/901-5512
Mobile Phone: 0160/93045819
Mail: anila.eid[at]

1-to-1 Commitment Network

Commitment Network

Since the end of 2019, project leaders from a wide variety of Kiel projects in the field of 1-to-1 engagement - i.e. sponsorship, mentoring, tandem or other engagement projects that live from direct personal encounters and support - have been meeting regularly and across different organisations. The open, collegial exchange, initiated and coordinated by the nettekieler Ehrenamtsbüro, serves to improve networking and support among each other with the aim of establishing a permanent "Kiel network of sponsorships" in the long term.

Especially in times of crisis, social grievances and imbalances become even more visible. On the one hand, engagement projects of 1-to-1 encounters are one of the most effective ways to counter these imbalances. On the other hand, these personal encounters in particular place the highest demands on volunteers and full-time staff, and must therefore be communicated and accompanied well and transparently by the respective project leaders. Regular exchange is intended to promote mutual support and "learning and benefiting from each other". The network is open to all interested project leaders who are active in this field.

Please feel free to contact us!

Your contact person:
Alexandra Hebestreit
Phone: 0431/901-5505
E-Mai.: alexandra.hebestreit[at]

lagfa SH

Schleswig-Holstein sticks together

The State Association of Voluntary Agencies in Schleswig-Holstein (lagfa SH) represents the interests of its members [should link to, but website is not yet ready]. It works to strengthen civic engagement and the framework conditions conducive to it, as well as to create stable infrastructures for voluntary and honorary engagement in Schleswig-Holstein. It functions as an informal expert network and information forum.

Founded in 2015 under the umbrella of the nettekieler Ehrenamtsbüro and funded since 2020 with a full-time position by the Ministry of Social Affairs, Health, Youth, Family and Senior Citizens of Schleswig-Holstein, the collegial professional network represents the interests of all its members.

The lagfa SH is committed to

  • the strengthening of civic engagement
  • stable infrastructures for voluntary work
  • a stronger professional and content-related networking of local voluntary agencies and similar engagement structures
  • organisational development/support of organisations, financing and funding opportunities
  • active exchange of experience and training opportunities
  • the pooling of resources
  • the provision and preparation of information for volunteers and agencies
  • targeted public relations work through representation at the state level
  • Lobbying for voluntary agencies vis-à-vis politicians and administrators.


Your contact person:

Svenja Mix
Tel.: 0152-37653213
E-mail: lagfa[at],